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Design Services

UX Design & Research

User-centered design backed by research and data-driven insights. We create experiences that users love and businesses need.

What Can Be Included

Every project is unique. Here are elements we can incorporate based on your needs and goals.

User Research

Understand your users through interviews, surveys, and behavioral analysis.

User Personas

Create detailed user personas to guide design decisions.

User Journey Mapping

Map out complete user experiences from discovery to conversion.

Wireframing

Low-fidelity wireframes to establish layout and functionality.

Prototyping

Interactive prototypes for testing and stakeholder validation.

Usability Testing

Test designs with real users to validate and improve experiences.

Our UX Process

A proven methodology that delivers exceptional user experiences through research, strategy, and iterative design.

1

Discovery & Research

We start by understanding your users, business goals, and technical constraints through stakeholder interviews, user research, and competitive analysis.

2

Define & Strategy

Based on research insights, we create user personas, journey maps, and define the information architecture to guide the design process.

3

Ideation & Concepts

We brainstorm solutions, sketch concepts, and explore different approaches to solving user problems and meeting business objectives.

4

Wireframing & Prototyping

Low-fidelity wireframes evolve into interactive prototypes that demonstrate user flows and interactions before final design.

5

Testing & Refinement

We conduct usability testing with real users, gather feedback, and iterate on the design to ensure optimal user experience.

6

Design & Delivery

Final high-fidelity designs are created with detailed specifications and assets ready for development handoff.

Frequently Asked Questions

What is the difference between UX and UI design?+
UX (User Experience) focuses on how the product works and feels overall—the flows, interactions, and how easily users achieve their goals. UI (User Interface) is the visual design—colors, typography, buttons, and layout. Both are essential; great UX without good UI falls flat, and beautiful UI with poor UX frustrates users.
How is user research conducted?+
We use mixed methods including interviews (1-on-1 conversations with target users), surveys (quantitative feedback from larger groups), usability testing (watching users interact with prototypes), and analytics review (understanding real behavior data). This comprehensive approach ensures decisions are user-validated.
How long does a UX design project typically take?+
A full UX project from research through delivery usually takes 8-12 weeks. Discovery and research takes 2-3 weeks, design and prototyping takes 4-6 weeks, and testing/refinement takes 2-3 weeks. Simpler projects like design audits or specific flows can be completed in 3-4 weeks.
Will you test designs with real users?+
Yes, usability testing is a core part of our process. We conduct moderated sessions where real users interact with your product while we observe and gather feedback. This typically involves 5-8 participants and helps identify critical issues before expensive development.
What deliverables do we receive?+
You'll receive research reports, user personas, user journey maps, wireframes, interactive prototypes, usability testing findings, and final high-fidelity designs with design specifications. All files are handed off in formats your developers need (Figma links, specs, assets).
Can you help improve an existing product's UX?+
Absolutely. We conduct UX audits to evaluate current designs against best practices and user feedback. We'll provide a prioritized list of improvements, from quick wins to strategic redesigns. Many clients start with audits at $3,000 to identify high-impact changes.

Ready to Create Great Experiences?

Let's design user experiences that delight customers and drive business results.